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    Insights from Our Experts

    The Top Digital Customer Care Trends From 2018 You Need To Know

    By Edger Delgado Dec 3, 2018

    Call Center Costs: How Social Agents Save You Money

    By Francisco Martinez Nov 26, 2018

    The Importance of Customer Service to Marketers

    By Edger Delgado Oct 8, 2018

    Top 4 Things to Look for in a Customer Service Representative

    By Francisco Martinez Jun 20, 2018

    3 Reasons Why Companies Need Nonstop Social Customer Care

    By Edger Delgado Feb 28, 2018

    Best in Class Series: QSRs With the Secret Sauce to Social Success  

    By Alex Rubio Feb 21, 2018

    Why QSR Customers are Hungry for Online Engagement

    By Alex Rubio Jan 30, 2018

    Why You Can't Deliver Fresh with Stale Customer Service

    By Shaun Williams Jan 3, 2018

    How to Start Managing Complaints on Social Media

    By Joe Cortez Jan 3, 2018

    Do You Incorporate Customer Care into Your Social Media Strategy?

    By Francisco Martinez Dec 7, 2017

    What to Learn From a Negative Customer Service Experience

    By Joe Cortez Oct 31, 2017

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